BASIC Bank Limited is well prepared to and capable of meeting the demand for a broad range of banking services. It has got adequate resources, both human and physical, to provide the customers with the best possible services.
Physical and technological resources
A great deal of investment for developing the physical resource base of the Bank has been made. The Bank has its presence in all the major industrial and commercial hubs of Bangladesh in order to cater to the needs of industry and trade. At present, there are fifty conveniently located branches throughout Bangladesh. Major features of these branches are:
Fully computerized accounts maintenance.
Well decorated air conditioned facilities.
A fully operational computer network which is
currently being implemented. The work of Local Area Network (LAN) and Wide Area Network (WAN) installation having reliable and secured communication between the branches and the Head Office is in progress to facilitate any Branch Banking and ATM Services.
Money counting machine for making cash transactions easy and prompt.
Sixteen branches are authorized dealers of foreign exchange. This facilitates speedy disposal of transaction of export and import trade.
BASIC Bank has a well-diversified pool of human resources, which entails personnel with high academic background. Also, there is a positive demographic characteristic. Most employees are comparatively young in age yet mature in experience. As at the end 2014 the total number of employee was 2,237.
Intensive training program, on a regular basis, is being imparted to employees of all levels to meet the challenges in the banking industry and to help employees to adapt the changes and new working conditions. Bank believes that human resource is the main driving force and quality human resources are the key sources for the success in today's banking business. Keeping this view in mind and recognizing the importance of training for professional excellence, BASIC Bank established its own training cell in 2005 with modern facilities. In 2011 the cell arranged 29 training courses and provided training to as many as 608 employees of the bank. Bank also sends its employees to BIBM and other local and foreign institutions with a view to enhancing and sharpening their knowledge base. During the year 2011 a total of 114 employees of the Bank were also provided with training in various fields in BIBM and other institutions. BASIC Bank established its own training institute in 2012 with all modern facilities. In 2012, they arranged 20 training courses and provided training to as many as 498 employees of the bank. In 2014, they arranged 45 training courses and provided training 1,213 employees of the bank. The Bank also sends its employees to BIBM and other local and foreign institutions with a view to enhancing and sharpening their knowledge base. During the year 2014, a total of 1,403 employees of the Bank were provided 174 training in various fields at BIBM, BBTA and other training institutions. Moreover, 1 official was provided with overseas training programs in 1 program.
Recruitment of New Officers
The Bank follows a strict recruitment policy in order to ensure that only the best candidates are recruited. For fresh recruitment, comprehensive written test and viva voce are being conducted through the renowned institutions like IBA, BIBM, BIM etc. The Bank, so far, has recruited seven batches of entry-level management staff, all of whom have got excellent academic background. In 2014 the Bank recruited 109 fresh employees (including sub staffs) at various grades from different academic background.