Last Updated on: Oct 4th 2026

Online Complaint Lodgment Form

Please provide accurate information in the form below to lodge your complaint directly with BASIC Bank Customer Service and Complaints Management Cell.

Complaint Subject *

Accused Branch / Office Name *

Accused Official Name (Optional)

Details of the Complaints *

Attach File if Required (Optional) Supported formats: PDF, DOC, DOCX, JPG, JPEG, PNG (Max file size: 100MB)

Accuser / Customer Name *

Accuser / Customer Telephone *

Accuser / Customer Email *

Accuser / Customer Address *

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Tender/Auction Notice Published
Three New Directors Join BASIC Bank Board
BASIC Bank joins BB refinance schemes for green, ICT sectors
Job Result Published for the post of Senior Officer (Phase-2)
The 37th AGM of BASIC Bank Held
BASIC Bank Organized Training on Use & Implementation of D-Documentation
BASIC Bank signed an agreement with Bangladesh Bank for refinancing CMSME
BASIC Bank holds business review meeting - Puts highest priority on recovery of defaulted loans
Tender/Auction Notice Published

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