Last Updated on: 02-07-2024
Focal Point Officer/ Committee
| Focal Point Officer | Substitute Focal Point Officer | |
|---|---|---|
| Name: | Helena Perveen | Md. Tanzin Hossain |
| Designation: | Deputy General Manager (DGM) | Senior Officer |
| Office Name: | BASIC Bank Limited | BASIC Bank Limited |
| Division: | Research & Development | Research & Development |
| Phone / Mobile Number: | 02-9511324 | 02-9511250 |
| Email: | perveenh@basicbanklimited.com | hossaintanz@basicbanklimited.com |
Citizen's Charter (Head Office)
| SL. | Title | View | View |
|---|---|---|---|
| 01. | Citizen Charter- September, 2024 | Word (388 KB) | PDF (5,58 MB) |
| 02. | Citizen Charter- June, 2024 | Word (335 KB) | PDF (4,97 MB) |
| 03. | Citizen Charter- March, 2024 | Word (333 KB) | PDF (4,41 MB) |
| 04. | Citizen Charter- December, 2023 | Word (364 KB) | PDF (637 KB) |
Citizen's Charter (Branches)
| SL. | Title | Link |
|---|---|---|
| 01. | Citizen's Charter (Branches) | Click here |
| 02. | Branch's Contact No | Click here |
Training of Employees & Meeting with Branches
| SL. | Title | View |
|---|---|---|
| 01.(a) | Training of Employees - September 2024 | Click here (1.8 MB) |
| 01.(b) | Meeting with Branches - September 2024 | Click here (1.43 MB) |
| 02.(a) | Training of Employees - June 2024 | Click here (1.1 MB) |
| 02.(b) | Meeting with Branches - June 2024 | Click here (1.09 MB) |
| 03.(a) | Training of Employees - March 2024 | Click here (1.82 MB) |
| 03.(b) | Meeting with Branches - March 2024 | Click here (1.22 MB) |
| 04.(a) | Training of Employees - December 2023 | Click here (886 KB) |
| 04.(b) | Meeting with Branches - December 2023 | Click here (1.13 MB) |
Cabinet Division's Guidelines of Citizen's Charter
| SL. | Title | Click |
|---|---|---|
| 01. | Cabinet Division's Guidelines of Citizen's Charter | Click here |
Link of Different Forms
| SL. | Title | Click |
|---|---|---|
| 01. | Account Opening and Account Services Request Form in BASIC | Click here |
Contact Info of Citizen Charters Dedicated Persons
| SL. | Title | Click |
|---|---|---|
| 01. | Name,Designation, Phone & Email | Click here |