Citizen Charter (সেবা প্রদান প্রতিশ্রুতি)

Focal Point Officer/ Committee

  Focal Point Officer Substitute Focal Point Officer
Name: Helena Perveen Nitul Kanti Saha
Designation: Deputy General Manager (DGM) Assistant General Manager (AGM)
Office Name: BASIC Bank Limited BASIC Bank Limited
Division: Research & Development  Research & Development 
Phone / Mobile Number: 02-223359174 02-223359174
Email: perveenh@basicbanklimited.com sahan@basicbanklimited.com

Citizen's Charter

SL. Title View
01. Citizen Charter- March, 2022 Click here (545 KB)
02. Citizen Charter- June, 2022 Click here (545 KB)
03. Citizen Charter- September, 2022 Click here (4.85 MB)

Training & Meeting with Stakeholders

SL. Title View
01. Training & Meeting with stakeholders - June 2022 Click here (7.31 MB)
02. Training & Meeting with stakeholders - September 2022 Click here (5.21 MB)

Implementation Report/ Minutes

SL. Title View
01. Implementation Reports or Minutes - June 2022 Click here (2.61 MB)
02. Implementation Reports or Minutes - September 2022 Click here (2.11 MB)

Cabinet Division's Guidelines of Citizen's Charter

SL. Title Click
01. Cabinet Division's Guidelines of Citizen's Charter Click here

Link of Different Forms

SL. Title Click
01. Account Opening in BASIC Click here