Citizen Charter (সেবা প্রদান প্রতিশ্রুতি)

Last Updated on: 16-03-2023

Focal Point Officer/ Committee

  Focal Point Officer Substitute Focal Point Officer
Name: Nitul Kanti Saha Mohammad Nazmul Islam 
Designation: Assistant General Manager (AGM) Assistant General Manager (AGM)
Office Name: BASIC Bank Limited BASIC Bank Limited
Division: Research & Development  Research & Development 
Phone / Mobile Number: 02-9511324 02-223350081
Email: sahan@basicbanklimited.com islamna@basicbanklimited.com

Citizen's Charter

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01. Citizen Charter- December, 2022 Word (440 KB) PDF (6.2 MB)
02. Citizen Charter- September, 2022 Click here (4.85 MB)  
03. Citizen Charter- June, 2022 Click here (545 KB)  
04. Citizen Charter- March, 2022 Click here (545 KB)  

Training & Meeting with Stakeholders

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01. Training & Meeting with stakeholders - December 2022 Click here (4.27 MB)
02. Training & Meeting with stakeholders - September 2022 Click here (5.21 MB)
03. Training & Meeting with stakeholders - June 2022 Click here (7.31 MB)

Implementation Report/ Minutes

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01. Implementation Reports or Minutes - December 2022 Click here (27.90 MB)
02. Implementation Reports or Minutes - September 2022 Click here (2.11 MB)
03. Implementation Reports or Minutes - June 2022 Click here (2.61 MB)

Cabinet Division's Guidelines of Citizen's Charter

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01. Cabinet Division's Guidelines of Citizen's Charter Click here

Link of Different Forms

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01. Account Opening and Account Services Request Form in BASIC Click here

 

Contact Info of Citizen Charters Dedicated Persons

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01. Name,Designation, Phone & Email Click here